Good day, fellow Rotarians.   I trust that you and your loved ones are copying at this challenging time in our lives and may good health continue for all of you.
 
The following update (March 23) is an outreach that many of you may have already received via email or reviewed on Facebook.  
  1. The Rotary Support Center does not have phone or contribution processing capabilities at this time.  They are only available to answer inquiries via email.  Their email address is rotarysupportcenter@rotary.orgMembers should not email contributions to this email address. 
  2. Our Governor,  ILLINOIS, has issued a shelter-in-place order this afternoon.  This means that no staff will be allowed into One Rotary Center.  Any contributions sent to One Rotary Center will not be processed for some time.  Additionally, our capability for accepting faxed contributions has also been placed on hold indefinitely.  We highly encourage members who would like to contribute to do so online at myrotary.org/donate.  Club officers do have the option to donate on behalf of their club members once they sign in (instructions attached). 
3. Again, the best place to make a contribution is online at myrotary.org/donate.
 
In closing, if you have questions, please do not hesitate to reach out and I will do my best to assist you, however most importantly, take care of your selves and your families.
  
Be safe and be well,
 
Karen L. Oakes
 
ROTARY DIRECT FREQUENTLY ASKED QUESTIONS
These are the normal FAQ’s. During lockdown because of COVID-19, please note that the only option is online. See note from the Rotary Foundation above.
 
HOW CAN I SIGN UP FOR ROTARY DIRECT? 
There are four ways to enroll in Rotary Direct, The Rotary Foundation’s recurring giving program:
  • Online at rotary.org/donate: Enrolling online with a credit or debit card is the easiest and most secure way. After selecting DONATE, you can choose Recurring donation in the Donation section.   
IS THERE A MINIMUM CONTRIBUTION?
Yes. Because we pay processing fees, there is a minimum of $10 per transaction (i.e., $10 per month, $10 per quarter, or $10 per year).  
 
CAN I HAVE MY DONATION DEBITED DIRECTLY FROM MY CHECKING ACCOUNT?
Yes. Donors in the United States and Canada can establish a recurring donation from their checking or savings account. Call the Rotary Support Center at +1-866-976-8279 for details, but not during this time.
 
CAN A CLUB TREASURER ESTABLISH RECURRING GIFTS FOR AN ENTIRE CLUB ONLINE?
No. Club leaders can make one-time contributions from their club or from individual club members online, but they can’t enroll their members or their club in recurring giving.
 
WHAT FREQUENCY OPTIONS ARE AVAILABLE FOR ROTARY DIRECT GIFTS?
You can make a gift every month, quarter, or year. Transactions will occur during the first week of the month.
 
HOW DO I CHANGE OR STOP MY ROTARY DIRECT CONTRIBUTIONS?
You can adjust or cancel your recurring giving at any time by signing in to My Rotary and choosing Profile to access Donor Self-Service. You can also contact the Rotary International office that serves your area or Rotary’s Support Center at +1-866-976-8279, but not at this time.
 
WILL THE ROTARY FOUNDATION CONTACT ME IF MY CREDIT OR DEBIT CARD EXPIRES?
Yes. The Rotary Foundation will remind you by email when your credit or debit card is about to expire.
 
WILL THE ROTARY FOUNDATION CONTACT ME IF MY CARD IS REJECTED AND I MISS A SCHEDULED CONTRIBUTION?
Yes. The Rotary Foundation will notify you by email if a scheduled transaction fails.
 
MY CREDIT OR DEBIT CARD IS ABOUT TO EXPIRE OR HAS EXPIRED. WHAT INFORMATION DO YOU NEED TO UPDATE MY ACCOUNT?
We need your credit card number, the expiration date, and the three- or four-digit security number. For security reasons, please do not send credit card information by email. Instead, call the Rotary International office that serves your area or Rotary’s Support Center at +1-866-976-8279. If you have a My Rotary account, you can change or cancel your recurring giving online at any time.
 
DO I HAVE TO NOTIFY ROTARY IF I TRANSFER TO A DIFFERENT ROTARY CLUB?
Yes. Notifying the Foundation of your transfer allows your new club to receive credit for your contributions.
 
DO I HAVE TO BE A ROTARY MEMBER TO ENROLL IN ROTARY DIRECT?
No. Anyone who wishes to support the Foundation’s mission is welcome to do so with a recurring contribution.  
 
HOW WILL MY ROTARY DIRECT CONTRIBUTIONS BE RECEIPTED?
When you enroll in Rotary Direct, you’ll receive a confirmation email detailing the amount and frequency of your contributions. Gifts made to The Rotary Foundation via Rotary Direct will be receipted individually at the time of the contribution. Each scheduled contribution will be credited to your individual account, Rotary club, and district. Like all contributions, recurring gifts will be used wisely on worthy Rotary projects.